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Testimonials |
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Your program is by far the best i've used so far while using the net. It's giving me peace of mind knowing that your looking out for my computer and knowing that if I did get a serious virus that it will be taken care of in short order. Again thank you for a job well done, and I plan to recommend you to all my friends and family. Robin Z. |
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| How do I quarantine infected files?
When deleting a virus-infected file, we recommend that you always quarantine the file before you delete it.
Quarantining the file makes it inaccessible to your computer and lets you determine if the quarantined file is essential to your computer's operation. If a quarantined file is needed by a program on your computer, it can easily be unquarantined.
To quarantine a file, follow these instructions.
- Run a scan of your computer with StopSign AntiVirus.
- In the Threat Scanner window, click the file that you want quarantined.
- Click Actions > Quarantine.
- Restart your computer.
If your computer appears to have problems after you restart, follow these instructions.
- Run another scan with StopSign AntiVirus.
- In the AntiVirus window, click the file you quarantined.
- Click Actions > Unquarantine.
If you have no problems with your computer after quarantining a file, save the file to a floppy disk and delete it from your hard drive. Make sure you know the function of a file before you delete or quarantine it. If you are at all unsure about what to do, please contact Support@stopsign.com to get personalized help from a trained technician.
33% of 6 voters found this FAQ useful; I found this FAQ  useful  not useful |
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